LuxuryAuto

Privacy Policy & Terms and Conditions

Privacy Policy

At LuxuryAuto, we value the trust you place in us when you shop for high-quality car parts. This Privacy Policy explains how we collect, use, and protect your personal information. Our goal is to ensure you feel safe, informed, and confident when using our website.

Information We Collect

When you place an order, create an account, or contact us, we may collect the following types of personal information:

  • Full name
  • Email address
  • Billing and shipping addresses
  • Phone number
  • Payment information (processed securely via third-party gateways such as PayPal or Stripe)
  • Purchase history and preferences
  • Technical data such as IP address, device type, and browser data

We only collect information that is necessary to process your order, provide customer service, and improve your shopping experience.

How We Use Your Information

LuxuryAuto uses your personal information to:

  • Process and fulfill your orders accurately and efficiently
  • Communicate with you about your purchases, shipping updates, or customer support inquiries
  • Send optional marketing emails, special offers, or product updates if you choose to subscribe
  • Improve website performance and personalize your experience

We do not sell, rent, or share your personal information with any third parties for commercial purposes. Your information is used solely by LuxuryAuto and trusted partners required to operate our business (such as payment processors and shipping companies).

Data Protection and Security

We use a combination of physical, technical, and administrative security measures to protect your information:

  • SSL encryption to secure data during transmission
  • PCI-compliant payment processing systems
  • Access to customer data is limited to authorized employees only
  • Regular security scans and updates

You can rest assured that your information is handled with care and kept confidential at all times.

Your Choices

You may:

  • Opt out of marketing emails at any time by clicking “unsubscribe” in the message
  • Request to access, correct, or delete your personal information
  • Contact our team at privacy@luxuryauto.com for questions or requests related to your data

By using our website, you consent to the practices described in this Privacy Policy.

Terms & Conditions

These Terms and Conditions govern your use of the LuxuryAuto website and your purchase of products from our store. By visiting our site or placing an order, you agree to the terms outlined below.

Product Descriptions and Pricing

We do our best to ensure that product descriptions, images, prices, and availability are accurate and up to date. However, we reserve the right to correct any errors or omissions, and we may modify prices or product details without prior notice.

In the event of a pricing or product description error, we will contact you before proceeding with the order to confirm your acceptance of any changes.

Order Acceptance and Payment

All orders placed through our website are subject to acceptance and confirmation. We reserve the right to cancel or refuse any order for any reason, including but not limited to:

  • Suspected fraudulent activity
  • Product unavailability
  • Errors in pricing or product information

Payment is required at the time of order. We accept major credit/debit cards, PayPal, and other secure digital payment methods.

Shipping and Delivery

Orders are typically processed within 1–2 business days and shipped via trusted carriers. Shipping times may vary based on location and product availability. You will receive tracking information once your order is shipped.

LuxuryAuto is not responsible for delays caused by shipping carriers, weather conditions, or other external factors.

Returns and Refunds

We want you to be satisfied with your purchase. If you are not happy with an item, you may return it within 30 days of delivery. Items must be unused, in original condition, and in the original packaging. Refunds will be issued to the original payment method once the returned item is received and inspected.

Customers are responsible for return shipping costs unless the product was damaged, defective, or incorrect.

Intellectual Property

All content on this website—including logos, images, product descriptions, and website design—is the property of LuxuryAuto and may not be reproduced or used without written permission.

Limitation of Liability

LuxuryAuto shall not be liable for any indirect, incidental, or consequential damages that result from the use of, or inability to use, our products or website. Our total liability for any claim related to a product purchase is limited to the amount you paid for that product.

Governing Law

These terms are governed by the laws of the State of Michigan, without regard to conflict of law principles.

If you have any questions about our policies, please contact us at support@luxuryauto.com.